Decathlon - Bike Mechanicshttps://jobs.decathlon.co.uk/go/Bike-Mechanics/4977401/Wed, 24 Jul 2024 16:09:15 GMTen-gb<![CDATA[Decathlon - Bike Mechanics]]>https://jobs.decathlon.co.uk/go/Bike-Mechanics/4977401/720 <![CDATA[Workshop Technician (Farnborough, GB, GU14 7LT)]]>Decathlon Farnborough (South & London Regional Workshop) is looking for a new Workshop technician.

As a Multisport Workshop Technician, you are one of the key reasons our customers come back to Decathlon.  Your role is to provide a high level of diagnosis and timely repairs or services across a mix of sports products (circa 85% bikes) to meet the expectations of our customers. You’ll be helping customers extend the life of their sports products by keeping them performing like new for longer. 

 

No day will be the same, as you diagnose, quote and repair products and provide the best experience for our customers.  Our Workshops are the hub of sustainability in our stores - you will play an integral part in our collective mission of reducing our negative impact on the planet. As well as customer products you could be recycling and repairing defective sports products in the store before giving them a second life.

 

In a nutshell, your responsibilities will include: 

  • Diagnosis of technical faults in customer products - and agreeing on the best solution with customers

  • Servicing and repair of customer products within your Decathlon Store 

  • Ensuring that your customers have the best customer service experience 

  • Stock management, ordering and control

  • Business performance analysis

 

 

The profile we’re looking for:

  • A sports fanatic at heart

  • Bonus points for being Cytech certified, having previous workshop experience or having a knack for fixing bikes

  • A master of creative solutions, spotting details others miss

  • Smooth talker with top-notch people skills

  • Customer service champ who loves going above and beyond

  • Eager beaver for personal growth and helping others learn

  • Tech-savvy enough to navigate the digital world

  • Understanding of commerciality and how to grow and develop a business

  • A passion for sustainability

 

About Decathlon Farnborough:

 

We are an store located in the heart of Farnborough with stunning connection to London and the south with our main and north train stations. 

 

Our store is one of the biggest of Decathlon Farnborough with 2,600sqm store splitted in two floors with an entertainment area upstairs following our commercial policy. 

 

In addition, Decathlon Farnborough had the higgest progression in memberships in 2023, in 2024 is one of the best UK stores with a competitive team, Workshop is one of the biggest growth in the country in 2024 and biggest store in selling second life volume.

BENEFITS

Get to enjoy the following benefits and perks:

  • Yearly pay evaluations with monthly check-in’s

  • Teammate bonus scheme

  • Pension contribution

  • Healthy discounts on all Decathlon goodies and services

  • Fun weekly Staff Sports/Activities

  • Pedal your way to work with the Cycle-to-Work Scheme

  • Dive into top-notch training at Decathlon Academy with a catalog of physical training courses available

  • Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!

  • A career pathway that is designed by you

  • Being part of a team that enjoys the repairing

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Wed, 17 Jul 2024 0:00:00 GMThttps://jobs.decathlon.co.uk/job/Farnborough-Workshop-Technician-GU14-7LT/1095273201/?feedId=null&utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSShttps://jobs.decathlon.co.uk/job/Farnborough-Workshop-Technician-GU14-7LT/1095273201/?feedId=null&utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
<![CDATA[Workshop Technician (London - Uxbridge, GB, UB8 1LA)]]>Important reminder: This job requires right to work in the UK.

LOVE CYCLING? EXPERIENCED MECHANIC? LOOKING FOR A NEW OPPORTUNITY?

IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Bike Mechanic in our workshop you’ll be providing high quality bike maintenance and repair services to help our customers enjoy their bikes for longer. To put it simply, the purpose of your role is to diagnose and repair mechanical and electrical problems whilst ensuring that your customers receive the best experience in the process. You’ll also be involved in recycling and repairing defective bikes in-store, which means that you’ll play an integral part in achieving our collective mission to help preserve our planet.

What will you benefit from?

  • Career progression - At Decathlon, you choose your own career path, whether you aspire to become our next customer service manager or our next CEO - your opportunities for progression are endless!
  • Profit sharing scheme - We’re one big international family who exclusively shares the profit we make with our employees.
  • We play sport together and have regular team socials!
  • Quarterly bonus scheme
  • Permanent contracts with fair pay - We don’t believe in zero-hour contracts.
  • Cycle to work scheme - 25% discount on a bike of your choice.
  • 30% staff discount on our Decathlon products.

Discover more of our company benefits here.

Your Responsibilities:

  • Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
  • Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sporting practice.
  • Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.

  Sound good so far? If so, here's the type of person we're looking for…

 

  Who Are You? 

 

  • Someone looking to combine a passion for sport with work.
  • A people person who is prepared to go the extra mile.
  • Someone looking for a retail career with a difference
  • Problem solver with excellent communication skills.
  • Able to play as part of the team during the busiest times (weekends and holidays).

 

Additional Information:

 

As a Bike Mechanic, you will be required to work usual retail hours including evenings and weekends. 

 

 

IF YOU LOVE BIKES AND WANT AN EXCITING CAREER IN BUSINESS, APPLY TODAY!

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Sat, 06 Jul 2024 2:00:00 GMThttps://jobs.decathlon.co.uk/job/London-Uxbridge-Workshop-Technician-UB8-1LA/1058927101/?feedId=null&utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSShttps://jobs.decathlon.co.uk/job/London-Uxbridge-Workshop-Technician-UB8-1LA/1058927101/?feedId=null&utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS